We are living in a world where only those things sell that are marketed well. A brand has to be popular for it to do well. But advertisement and promotions only get you through the starting phase.Continue reading
Ever wondered why your competitors are getting more orders than you? Entrepreneurs often ask this question, especially if they believe their product/service is superior. Continue reading
Call centers are an indispensable part of business operations. In order to succeed as an entrepreneur, it is essential to have a call center that you can depend on. Continue reading
We live in times where the growth rate of technology is at an all-time high. Industries are getting disrupted time after time with the frequent emergence of new technologies. As companies keep on transforming their operations, it is hard to ascertain the reception of one’s new product/services.Continue reading
Faith and loyalty are two important virtues on which the fate of a business rests upon. But due to a rise in competition and increased customer scrutiny, these two pillars are shaking. No longer can you expect your customers to forgive your mistakes by considering the past work you have done. One bad customer experience and you are sure to get bad reviews, either on social media or directly via your customer support team.Continue reading
These days, many people go online and log in to various accounts on social media and seem to forget about telephone conversations. In fact, studies show that millennials and the younger generation are so engrossed with their online presence that they forget to even pick up the phone and have a basic conversation.