In the modern world, call center outsourcing has emerged as an integral part of a business. Synchronizing call answering services with essential corporate strategies not only helps in solving the issues of the customers, but also provides the bottom-line value. Call center outsourcing companies assist businesses in increasing their visibility in the global market. Hence, it is essential for a company to choose the right outsourcing partner, whom it can rely upon.
In the recent past, it has been observed that call centers in America have emerged as one of the vital markets for the outsourcing industry. Even companies in the United States do not opt for call centers of Seattle, America. Today almost 80 % of the European and US-based Fortune 500 Companies pick India as their preferred outsourcing destination. No doubt, in the recent past, other countries like Mexico, China, Philippines, Ireland and others too have gained tremendous success in the BPO sector and stands as firm competitors to India. But, in spite of this, call center outsourcing services in India has managed to keep up its position by topping the list.
Being one of the most popular call centers in Washington, Vcare Corporation stands out in providing apt solutions to complex problems raised by the customers. It leaves no stone unturned in developing a positive bond between your business and your end users. The Cisco-based IP network, not only enables us to communicate with the customers with ease, but the adoption of the innovative technology helps us to serve the customers with a better telephone answering service. With a comprehensive customer-oriented methodology and in-depth marketing insights, we help your business to remain ahead of your rivalry.
As a part of our call center outsourcing package, we also impart training to our employees at regular intervals, where they can learn about the innovative aspect of your business to keep your customers happy. Our competent agents attend the queries of your customers depending upon your time zone through various communication channels like voice, email or chat. We aim at providing hassle free call answering services for our customers.
Vcare Corporation provides a wide range of inbound, outbound and other related services. These services include:
Customer care and help desk support
Multi-language communication support
DRTV or direct response
Appointment setting or sales visits
Order management services
Catalog and order entry services
Order or credit card processing services.
Want more information?
contact us at USA Phone Number +1.877.219.3564
India Phone Number +91.120.401.9101