Faith and loyalty are two important virtues on which the fate of a business rests upon. But due to a rise in competition and increased customer scrutiny, these two pillars are shaking. No longer can you expect your customers to forgive your mistakes by considering the past work you have done. One bad customer experience and you are sure to get bad reviews, either on social media or directly via your customer support team.
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These days, many people go online and log in to various accounts on social media and seem to forget about telephone conversations. In fact, studies show that millennials and the younger generation are so engrossed with their online presence that they forget to even pick up the phone and have a basic conversation.
Long before the inception of the Internet, mails were the preferred mode of communication for humans. Even after the invention of the telephone, people still resorted to writing long mails for communicating matters in detail. Continue reading
A study by ‘Stratistics MRC’, a leading global survey company, reveals that global telecom billing market is expected to grow from $8.98 billion in 2017 to $20.99 billion by 2026. Continue reading
Businesses of today are dynamic in nature. What is good today, may not be so good tomorrow, and may vanish without a trace the day after tomorrow. This is why, it is critical to stay on your toes at all times and keep on evolving.Continue reading
Evolution of technology has touched each and every aspect of our lives. There are some changes we experience, like evolution of social platforms such as Facebook and there are some changes that we don’t, like evolution of telecom postpaid billing system.Continue reading
According to Glassdoor.com, the salary of an office administrator working in New York City in the USA is $46,887 per year. That’s a handsome package for an adept administrator who can streamline your work operations and straighten out the issues hampering your business. But, when it comes to startups, not many budding entrepreneurs can afford to part with such a hefty sum, at least not in the beginning.
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