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Vcare > Blog > back office

Tag Archives: back office

customer service outsourcing

Reasons Why Good Customer Service Matters in a Digital Age

Posted on March 15, 2019February 26, 2021 by admin

These days, many people go online and log in to various accounts on social media and seem to forget about telephone conversations. In fact, studies show that millennials and the younger generation are so engrossed with their online presence that they forget to even pick up the phone and have a basic conversation.

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customer service outsourcing

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