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Vcare > Blog > 2020 > July

Monthly Archives: July 2020

outsource customer service

How to Outsource Customer Service the Right Way?

Posted on July 27, 2020February 26, 2021 by admin

If your competitors have decided to outsource customer service and you want to do the same, then do it for the right reasons and not just follow into their footsteps blindly. Continue reading→

customer support outsourcing

How Outsourced Customer Services Affects Your Organization

Posted on July 14, 2020February 26, 2021 by admin

Any business requires robust customer services to be successful. These services can be in-house while others are externally sourced.  To select the best third-party company to perform some of the services, consider some issues companies in the same line of work have faced and how they affected them either negative or positive.

Continue reading→

IVR outsourcing services

Bring in More Flexibility in Call Answering with IVR Outsourcing Services

Posted on July 9, 2020February 26, 2021 by admin

Ever wondered why your competitors are getting more orders than you? Entrepreneurs often ask this question, especially if they believe their product/service is superior. Continue reading→

customer service outsourcing

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