The advent of new technologies like IoT and 5G are putting intense pressure on the B/OSS systems employed by telcos. Everyone wants their services to be run smoothly, which is the primary reason why OSS BSS solutions have become vitally important. According to a statistic, the OSS/BSS market is expected to be worth $71 billion by 2020. This is quite a large sum in terms of money and also includes investments by non-telecom based companies.
Marketing plays a vital role in any business operation. Without marketing, it is hard to envision a consistently growing business. Just about any marketing campaign relies heavily on the quality of data received through different mediums. For example, customer behavior information received via CRM can be put to good use in formulating new plans and offers. Or, market data about the utilization of popular technologies can give you insights about which technology you should employ.Continue reading
Every business is done for one and one purpose only and that is to make profit. One of the easiest ways to make profit is to opt for customer service outsourcing instead of running an in-house operation. But many companies do not realize its true potential because of their apprehensions about an outsourced operation.Continue reading
It’s no secret that telecom industry is going through a major transformation. With traditional telecom services no longer driving revenues, there is an urgency to bring new services to the market quickly. To fulfill this requirement, cutting-edge OSS BSS solutions are required and they are needed ASAP.Continue reading